What sets AOT Language Service apart from other providers?
Professional liability and Errors & Omissions insurance coverage.
Nationwide access to over 11,000 credentialed language service providers (200+ languages and dialects).
True 24/7 operations.
No outsourcing of our call center or customer service - our operations and call center is located in Lake Mary, Florida.
State-of-the-art corporate facility with 100% power generator backup.
Concurrent and archival access to every phone call either incoming or outgoing (100% digital telephonic recording).
In-house Information Technology (IT) department to address, develop or implement any technical issue or request.
Strong financial stability with a 2.5 billion dollar parent company.
Proactive Quality Assurance and best in class Problem Resolution programs.
We constantly strive to meet our client in their model of the world, be accountable, be a partner and perform our services with passion and commitment.
Benefits of AOT Language Services
Facilitates accurate communications
Unbiased interpretation eliminating risk
Ensure treatment plan is understood and documented accurately
Credentialed, qualified, and certified medical / legal interpreters
Professional Liability / Errors and Omissions insurance coverage $17million per claim
Telephonic conversations digitally recorded for quality assurance and documentation support